Complaints about French service in Ottawa increase by 137% in a year

From here:

The number of complaints regarding accessibility in the city of Ottawa has increased by 137% in 2010 compared to the year before. Many of these are about the public transportation company OC Transpo, which announces the names of stops in English only.

The actual number of complaints in 2010 was 88, of which 39 were related directly to this.

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The budget for French services in Ottawa is $2.7 million for 2011. According to the census of 2006, 18% of the city is francophone and 39% of residents say they can speak French.